Our Most Frequently Asked Questions
Answer: Our website traffic is fully trackable via Google Analytics. Additionally, most traffic types are trackable via Cuttly. When we start your order, we will send out a confirmation email along with a Cuttly link for you to track your traffic.
Answer: We have an average processing time of 12 business hours; however traffic can start in as little as 3 business hours or as long as 72 business hours on the rare occasion. We process campaigns in the order in which they are received. We start by testing your URL manually and then review your campaign against our Policy Guidelines. If there are conflicts or questions, we will reach out to you quickly. If not, we start your order and send you a confirmation email along with a tracking link. If you’ve been waiting beyond 72 business hours and your order hasn’t started, please check your email (including SPAM folder) to ensure we haven’t been trying to reach you. If not, please do contact us via email so that we can look into it for you.
Answer: This is a fair question to ask any supplier you work with. We like to think we are the best out there for a few different reasons. First and foremost, our business is built on a foundation of quality and integrity. We adhere to a set of Policy Guidelines that are designed to keep you (and us) safe.
Our diverse team is based in the US-Midwest and well, we like to think folks are just a little friendlier around here. We are always happy to help guide you and build custom solutions when the standard offerings just don’t seem to fit. A finally, we deliver a quality service based upon 20+ years of experience. We are never going to make false promises or use some of the tricks other providers do like sending the SAME visitor to tens or even hundreds are sites.
Our traffic is comprised of IP-unique visitors who are always real and human. Sounds funny perhaps, but that’s not always the case with some providers.
Answer: This depends upon the type of traffic you have ordered. Generally speaking though (outside of Organic Traffic which is keyword-driven), our traffic is directed to your website or blog from direct ads, display texts and banners, referral websites, social media, Search Engines (Google, Bing and Yahoo) and mobile devices.
When you order, we will review your website content along with the type of traffic you ordered alongside categories you selected to help create our strategy to best target your traffic so we can send you visitors that will have the highest propensity to purchase and/or be interested in your messaging.
Organic Traffic comes from major search engines (Google, Bing and Yahoo) via a sophisticated system that targets your defined keywords within them.
Answer: Yes! This is what we do. Receiving a lot of website visitors would be relatively useless without targeting. The targeting we offer is what helps to ensure that visitors that arrive at your site have a strong propensity to be interested in your message, offer or product/service. You are able to choose from well over 300 categories for most types of traffic in conjunction with the appropriate geography (down the US state-level)! We want to deliver far more than just “clicks”!
Answer: We are very proud of the traffic we offer. We do not have “secret sources” or “secret methods” for generating traffic. Our traffic is derived from hard work. Period. Some competitors try to fool their customers into thinking they are receiving visitors when all they are doing is putting their site in a mini frame with a hundred others using a script to generate hit after hit. We don’t do that. We use the methodology defined in another FAQ: How do you send traffic to my website?
Answer: Yes! We are relatively inexpensive, but we are certainly not “cheap”. Quality and safety are paramount. We thrive on repeat customers, and they won’t return if we don’t deliver the best. We are able to price very competitively based on volume and being a wholesaler. Would it surprise you to know that many resellers buy their traffic from us and charge their customers 10X what we charge?
Why not eliminate the middleman and buy direct from us?
We are field a fair number of questions about our low prices to the point where we thought about just increasing them, but honestly, we want to make website traffic approachable and affordable for any budget
Answer: We will deliver your traffic within the timing you define (5 days, 1 week, 3 weeks …) but a standard campaign runs 30 days. Sometimes it takes just slightly longer. Often you will receive more visitors than you purchased especially in the case of Organic Traffic. We are dealing with humans and it’s not easy to just flip a switch on and off so it’s not unusual that some residual traffic will flow in after your campaign is technically over.
Answer: As much as we would love to guarantee sales, sign ups or click throughs, we are dealing with the human element and we can’t dictate how people will engage with your content. Think about the question for a moment and ask yourself if anybody could guarantee what YOU will do if you visit a particular website? Of course not. If a provider is guaranteeing that, we encourage you to ask them how.
That said, we do guarantee that we will deliver the full amount of traffic you ordered within the timing you specify. We can also guarantee that the visitors we send are real humans and have been targeted based upon category or keyword and geography. So, in theory, they are prospects that are essentially pre-screened to have a strong propensity to be interested in your product, service or messaging.
Our customers who achieve a strong ROI using our services are focused on having fresh, relevant content, compelling offers and messaging and time-sensitive calls to action. They are cognizant of web page load times, design, pricing and presentation. They have done their homework to understand the market they are targeting and fill an expressed or implied need. Some customers experience great results when they generate a special ad page for their web traffic campaign that includes special offers that can easily be viewed and acted upon by your visitors as opposed to sending your visitors to your website’s main page.
Answer: Absolutely not! We wouldn’t be in business for 20+ years if we did. Our foundational values are built on integrity and quality. The visitors we send to your site are real people who want to see real sites. The bonus is that your visitors are sent to you because they’ve already demonstrated an interest in the same subject matter as your site via category selection and geography. We 100% guarantee that we do not use any unethical software, bots, proxies etc.
Answer: No. We do not promote your website via email advertising SPAM. We redirect visitors directly to your website as we have described in other FAQ’s. You have will never be accused of using SPAM methods with our service.
Answer: All visitors sent to your website are unique. That means you will not receive the same visitor twice for the entire duration of your traffic campaign. Additionally, all visitors have a unique IP address.
Answer: Not really. We don’t have any special type of “test” or “demo” available. However, if you want to sample our traffic or try to determine which type of traffic is best for you, we recommend placing a minimum order to check it out. We keep most minimums low to make this easy for new customers. We do actually encourage this before placing a very large order.
Answer: We do for your safety and ours. Your site must be legal in the US, UK, Europe and any other country you target. All orders are subject to review against our Policy Guidelines. Please go to the Before You Order page for additional details.
Answer: it is normal for your campaign to begin slowly and accelerate over time. Also, our system automatically throttles traffic to maximize your results so there may be periods during which your traffic stops. In any case, we will deliver all the visitors within the defined campaign timeline. Please bear in mind that we may not be able to delivery high quantities of traffic from certain small countries (Malta, Nepal, etc…). Should this be a concern, we will alert you when you place your order to create appropriate expectations.
Answer: Email is always best. We do periodically have customers that request to speak with us, however we are not set up organizationally for inbound customer inquiries via telephone. This is for two reasons,
- We are a small, US-based company that works with customers all over the world and from a staffing and time zone perspective, it’s not practical, and
- We always prefer to communicate via email as it lends itself to clearer communication with documentation that we all can look back on for confirmation and alignment.
Please see the Before You Order page for more information on business hours and response times.
Answer: No problem! Send us an email and let us know what you are looking for. We are able to create custom campaigns easily. We always want to make sure customers get exactly what will work best for them. When we do this, we will create an invoice that contains a link to pay via PayPal.
Answer: Yes and yes! We have a growing customer base on monthly, ongoing customers. Some refresh campaign elements each month and others have been rolling with what works for years. This is a great way to ensure that there will not be any interruptions to your traffic flow.
We try to make it as easy as possible for our ongoing customers by sending them an invoice prior to the start of the next month so they don’t have to generate a new order each time. Additionally, monthly packages generally come with a discount that is commensurate with the size of the order and overall duration of the campaign.
Answer: Our small professional team is based in the US-Midwest (Central Time Zone) where we think people are just a little nicer.
Answer: We do! We price competitively already, but discounts are available for our monthly ongoing customers in amounts that are commensurate with the size of the order and overall duration of the campaigns. We also offer large volume discounts. Please Contact for more details.
Answer: Once a campaign starts, it’s very difficult and expensive to make adjustments mid-month. At the beginning of each month when we start a new campaign, we are able to make any adjustments or changes to quantity, targeting options, traffic type and even URL that you like.
Answer: We get it. Things come up. However we are unable to stop a campaign once it starts without a whole lot of time and effort. As such, as a general rule, we cannot stop a campaign once it starts.
Answer: To the extent we have delivered your order successfully within the designated timing, no. Remember that time, effort and cost goes into the fulfillment of each order. That said, if there is any type of delivery error, please reach out to us immediately. Technology has it’s glitches and as humans, we aren’t perfect. We always want the chance to make things right for you. If we can’t, we will gladly refund your money.
Answer: Not yet, but we hope to add additional options soon to help make ordering with us as easy as possible for all of our customers.
Answer: Yes! Our diverse, growing core team has allowed us to expand our service offerings. Please check out the Additional Services page to learn more about Email Marketing and Content Development services. Additionally, we offer standard SEO services where we leverage our tried and true Best Practices to get your website ranked high on Google so that prospective customers can easily find you. This is a monthly service and pricing is dependent upon your current ranking, goals and objectives. Please contact us for more information.
Answer: We have been working in IT/digital marketing for well over 20 years. When we started, things looked very different than they do today. That’s why we love it! There’s always something new and exciting happening. That said, we have developed Best Practices and a trusted network over the years that helps give us a competitive advantage.
In addition to our technical heavy-lifters, we also have a seasoned former sales and marketing consultant who loves to work with our customers to ensure that they are getting the product/service that is best for their business objectives. She also loves to write, edit and wordsmith.
Our diverse team is what makes us unique. While we all bring different skills to the table, we are all collectively focused on delivering the best to our new and existing customer base.